The CEO and board of this human services organisation needed a new KPI and performance monitoring framework. We worked in collaboration with staff to build the system bottom-up, ensuring full staff engagement and motivation to achieve the new targets. This project resulted in over $500,000 in savings within 6 months.
The 2014 NFP Governance and Performance study included eight focus group discussions with senior directors and a survey which attracted over 3,000 respondents.
This is the largest study of NFP governance and sector issues in Australia, attracting responses from around 3,000 NFP directors The 2015 Study included a special investigation of mergers and a specific focus on the Arts and Culture Sector and Federated organisations.