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Supporting Disability Services Providers responding to the Royal Commission

We are working with lawyers, Thompson Geer to provide support for organisations involved in the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability.  This is an important and far reaching review that has the potential to achieve long overdue support for vulnerable people living with disability. We will be providing regular updates and briefings for Boards, CEOs and Senior Executives.

2018 AICD Not-for-Profit Governance and Performance Study

Now in its ninth year, AICD’s ‘Not-for-Profit Governance and Performance Study’ is the largest survey of its kind in Australia, with 2022 respondents and national focus groups across the country. This year’s study explored current and emerging issues facing the sector including cybersecurity, innovation, financial viability and culture. The Study canvases a range of perspectives taken by boards in response to contemporary challenges which directors from any sector cannot afford to ignore, including innovation, cybersecurity and culture. These are governance issues which push boards to focus their energies beyond traditional metrics for performance. Perhaps they were not commonplace on board…

Collaborations and strategic restructuring for Not-for-profits – NDS

This innovative e-learning resource was developed by BaxterLawley for NDS on the topic of COLLABORATIONS AND STRATEGIC RESTRUCTURING FOR NOT-FOR-PROFITS (course videos available here).   The course provides a step-by-step framework for determining whether organisations should be collaborating or undertaking a major restructure, such as a merger with another organisation, and how that might best be undertaken. Presented by Penny Knight, David Gilchrist and Scott Bywaters of Baxter Lawley, the series combines the best of existing knowledge and theory on collaborations and strategic restructuring, presenting the material in a succinct format that is quick and easy to understand. It also provides a body…

Person Centred Planning within the NDIS – ICANR

In 2017 BaxterLawley was commissioned by the Independent Centre for Not-for-Profit Research (ICANR) to examine planning process issues associated with the National Disability Insurance Scheme (NDIS), and identify alternative methods for developing plans for improving outcomes for NDIS stakeholders .

2016 AICD Not-for-profit Governance and Performance Study

For the fifth year, BaxterLawley has undertaken the NFP Governance and Performance Study with the Australian Institute of Company Directors.  This research is sponsored by the Commonwealth Bank and is the largest study of governance in Australia.  The 2016 study reveals, for the first time, the profit margins and targets of NFPs, and challenges director's expectations of financial performance.  We also examine performance measurement and the relationship between the NFP sector and governments.  The report was launched in Sydney by Susan Pascoe AM, Commissioner, Australian Charities and Not-for-profits Commission.

Strategic Planning

We were appointed by the board of this large professional services organisation to evaluate the financial and operating performance of the organisation, its operating environment and competitors. Constructed an evidence-based strategic plan for the next five years, then worked with staff to develop operational plans and KPIs.

Governance Evaluation

BaxterLawley undertook an evaluation of the current governance structures and processes for this $50m aged care provider, identified key risks and provided clear recommendations for improvement. All recommendations were subsequently implemented by the board.

New Performance Monitoring System for Board and CEO

The CEO and board of this human services organisation needed a new KPI and performance monitoring framework. We worked in collaboration with staff to build the system bottom-up, ensuring full staff engagement and motivation to achieve the new targets.  This project resulted in over $500,000 in savings within 6 months.

Sustainable Funding & Contracting with NFPs 2013 – Department of Treasury

This report presents the results of the second annual evaluation of the Sustainable Funding and Contracting with the Not for Profit Sector (SFCNFP) Initiative and the Delivering Community Services in Partnership (DCSP) Policy reforms. This project involved quantitative and qualitative evaluation of the impact of reforms and identified areas of risk to the successful implementation of the policy.