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# BaxterLawley

Consulting services

## Sitemaps

- [XML Sitemap](http://www.baxterlawley.com.au/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Stepping up for equal pay](http://www.baxterlawley.com.au/stepping-up-for-equal-pay/) - SPONSORED: The IEU continues its fight for equal pay for early childhood teachers this Saturday at its conference Stepping Up for Equal Pay, which reinforces the message that early childhood teachers deserve a pay rise. Read the original article posted here or continue reading below. Keynote speaker and co-author of the seminal COAG report Lifting
- [Report finds NFP directors struggling with cybersecurity](http://www.baxterlawley.com.au/report-finds-nfp-directors-struggling-with-cybersecurity/) - SPONSORED: Not-for-profit company directors are failing to engage with cybersecurity at their own peril, a report warns. The Australian Institute of company Directors (AICD) July 2018 Not for Profit Governance and Performance Study found that not enough attention is being paid to cybersecurity by directors, with more than half saying it is not an operational
- [Where in Australia are the federal public servants?](http://www.baxterlawley.com.au/where-are-the-public-servants/) - SPONSORED: Inner-city centres on the east coast have amassed the greatest share of Australia’s new public service jobs under the Coalition government as outer suburbs, bush towns and Canberra took cuts to their ranks of bureaucrats. Sydney, Melbourne and Brisbane’s CBDs have grown their proportion of the nation’s federal public service employment since the change
- [Why NFPs should invest in outcome measurement tools](http://www.baxterlawley.com.au/nfps-should-invest/) - SPONSORED: The third Working Paper by Grant Thornton Australia and the University of Western Australia analyses the sector’s measurement reporting. With outcome measurement so crucial to the not-for-profit sector, organisations are increasingly in need of practical skills to assist in managing and reporting results. Grant Thornton Australia and the University of Western Australia (UWA) Business
- [NDIS budget could compromise disability service providers](http://www.baxterlawley.com.au/ndis-budget-compromise/) - Originally published by Gabriela Di Perna on 18 June in ProBono news in Pro Bono Australia, Not-for-profit disability services providers in Australia are being left wondering if they can afford to be true to their mission, writes Gabriela Di Perna, principal at Baxter Lawley. The National Disability Insurance Scheme (NDIS) has led to individualised funding
- [New e-learning video modules by BaxterLawley now available: tinyurl.com/y7nmehrl](http://www.baxterlawley.com.au/new-e-learning-video-modules-by-baxterlawley-now-available-tinyurl-com-y7nmehrl/) - This innovative e-learning resource was developed by BaxterLawley for NDS on the topic of collaborations and strategic restructuring for not-for-profits (click here to go to main resource page). The course provides a step-by-step framework for determining whether organisations should be collaborating or undertaking a major restructure, such as a merger with another organisation, and how
- [Doubts over NDIS pricing add to uncertainty for disabled](http://www.baxterlawley.com.au/doubts-over-ndis-pricing-add-to-uncertainty-for-disabled-the-west/) - Originally published by David Gilchrist on 4 May 2018 in The West (print edition). The recent publication of the National Disability Insurance Scheme Independent Price Review, undertaken by consulting firm McKinsey, has failed to grasp the issues faced by people living with complex disability and their service providers. This has increased the risk faced by
- [Susan Pascoe Joins BaxterLawley as NFP Consultant](http://www.baxterlawley.com.au/susan-pascoe-joins-baxterlawley-as-nfp-consultant/) - Originally published by Lina Caneva on 8 November 2017 in Pro Bono Australia. The former head of the Australian Charities and Not-for-profits Commission (ACNC), Susan Pascoe AM, has joined national consulting firm BaxterLawley – adding to her hefty portfolio of new appointments since leaving the commission in September. Melbourne-based Pascoe will take up a full-time paid
- [Media Statement (03/11/2017) - Inaugural ACNC Commissioner, Susan Pascoe AM, Joins BaxterLawley](http://www.baxterlawley.com.au/media-statement-03112017-inaugural-acnc-commissioner-susan-pascoe-am-joins-baxterlawley/) - Inaugural ACNC Commissioner, Susan Pascoe AM, Joins BaxterLawley. Susan Pascoe AM, the inaugural commissioner for the Australian Charities and Not-for-profit Commission (ACNC), has joined national consulting firm BaxterLawley. Susan Pascoe AM has built a solid reputation for sector leadership following her universally acclaimed work at the ACNC, where her leadership and drive has left the
- [2017 NFP Governance and Performance Study: Building long-term strength](http://www.baxterlawley.com.au/2017-nfp-governance-and-performance-study/) - This was a BaxterLawley report led by Penny Knight. Originally published on 5 September 2017 by AICD. The NFP Governance and Performance Study highlights the key themes, challenges and opportunities currently facing the sector. The 2017 edition of the study remains the largest survey of its kind in Australia with 2,000 survey respondents and dozens
- [Construction set to begin on Mandurah's new youth health facility](http://www.baxterlawley.com.au/construction-set-to-begin-on-mandurahs-new-youth-health-facility/) - This was a BaxterLawley report led by Scott Bywaters. Originally published by Nathan Hondroson 9 October 2017 in Mandurah Mail. The ground has been broken at the site of the new $9.2 million Peel Youth Medical Service’s (PYMS) Youth Health Hub, with construction expected to begin within weeks. At a ceremony on Friday staff from non-profit GP
- [Time to focus on Culture as NFPs face a Complex Future](http://www.baxterlawley.com.au/time-to-focus-on-culture-as-nfps-face-a-complex-future/) - Originally published on 5 September 2017 by AICD. A landmark study, released today by the Australian Institute of Company Directors, has revealed that while many not-for-profits have strong organisational cultures, most lack formal processes to measure or manage their culture. The annual NFP Governance & Performance Study provides a snapshot of how the sector is
- [NDIS Pricing – New Research Confirms Risks to Service Users](http://www.baxterlawley.com.au/ndis-pricing-new-research-confirms-risks-to-service-users/) - Originally published by David Gilchrist on 19 September 2017 in Pro Bono Australia. If the National Disability Insurance Scheme (NDIS) is going to deliver, it will have to adjust its pricing model, writes University of Western Australia Professor David Gilchrist following the launch of the second report of the National Disability Benchmarking study. The NDIS is
- [NDIS sees disability groups cut care](http://www.baxterlawley.com.au/ndis-sees-disability-groups-cut-care/) - Originally published by Rick Morton on 13 September 2017 in The Australian. Major disability service providers such as CatholicCare Sydney are shutting down or getting out of the business because they cannot make a profit under a pricing regime set by the $22 billion National Disability Insurance Scheme. New research from the University of Western
- [The NDIS Must Maintain Separation](http://www.baxterlawley.com.au/the-ndis-must-maintain-separation/) - Originally published by Jackie Softly on 4 July 2017 in Pro Bono Australia. If the National Disability Insurance Scheme is to devolve its planning role to other organisations, it would make sense to utilise peer support people and organisations’ expertise rather than expose scheme participants to the inherent risks of planning by providers, writes Jackie Softly, disability
- [NDIS – Time to Save Money and Deliver on a Promise](http://www.baxterlawley.com.au/ndis-time-to-save-money-and-deliver-on-a-promise/) - Originally published by David Gilchrist on 15 June 2017 in Pro Bono Australia. Republished in The Mandarin on 28 June 2017. There is considerable support for a modified planning process for the National Disability Insurance Scheme, writes Dr David Gilchrist as he unpacks his latest research, released on Thursday. The NDIS is expensive and risky –
- [WA should not rush to dump disability model](http://www.baxterlawley.com.au/wa-should-not-rush-to-dump-disability-model/) - Originally published by David Gilchrist on 18 April 2017 in The West Australian. People living with disability in WA bear the risk of any service model. Unfortunately, this risk has recently increased because we are once again tossing up between a national model and the current WA arrangements. The national model is a risky venture
- [First contract essential to getting the NDIS right](http://www.baxterlawley.com.au/first-contract-essential-to-getting-the-ndis-right/) - Originally published by Kymberly Martin on 1 March 2017 in Freedom2Live. Getting the original client service plans right is fundamental to getting the NDIS right. This was the view of Penny Knight from the Curtin University Not-for-Profit initiative. Speaking to F2L at the NDS NSW 2017 Conference, Knight said the first contract sets the benchmark
- [Getting the NDIS Over the Line](http://www.baxterlawley.com.au/getting-the-ndis-over-the-line/) - Originally published by David Gilchrist and Penny Knight on 9 September 2016 in Pro Bono Australia. The NDIS presents huge opportunities but also poses huge risks. Penny Knight and Professor David Gilchrist, from Curtin's Not-for-profit Initiative, explain why there is a stronger chance for success if key players work together. The NDIS represents a great
- [There are more useful questions to ask than whether Australia has ‘too many’ charities](http://www.baxterlawley.com.au/there-are-more-useful-questions-to-ask-than-whether-australia-has-too-many-charities/) - Originally published by David Gilchrist and Penny Knight on 27 March 2017 in The Conversation. Republished on 28 March 2017 in The West Australian. The question of how many charities Australia should have is a recurring topic of debate. But it is not necessarily clear that it is really the key question to be asking.
- [Responding to Today’s Socio-Economic Climate](http://www.baxterlawley.com.au/responding-to-todays-socio-economic-climate/) - Arguably, over the last five or so years, the Australian Not-for-profit and Charitable Sector has faced more change than it has faced over the preceding 200 or so years of its existence in this country.
- [What will the disability landscape look like under NDIS?](http://www.baxterlawley.com.au/what-will-the-disabilty-landscape-look-like-under-ndis/) - Prof David Gilchrist speaks on the future of the Australian Disabilty Services Sector under the NDIS for Pro Bono. To hear the full podcast, click here Probono Podcast 3 August
- [Marketing Disability Services – Focus on What Works](http://www.baxterlawley.com.au/marketing-disability-services-focus-on-what-works/) - Originally published by Lina Caneva on 2 September 2014 in Pro Bono Australia. There’s a pressing need to clarify the jargon and to understand the unique nature of marketing in the disability sector - which is entirely different to marketing in any other industry writes Penny Knight, Research Director with the Curtin Not-for-profit Initiative. I
- [Not-for-Profit Governance Study results revealed](http://www.baxterlawley.com.au/not-for-profit-governance-study-results-revealed/) - Originally published on 5 November 2014 on Associations Forum. After surveying more than 2 700 directors of not-for-profit organisations, the Australian Institute of Company Directors has released the findings of Australia’s biggest study on not-for-profit governance. The NFP Governance and Performance Study was conducted by research firm BaxterLawley and found that more than 30 per
- [Directors’ Confidence in Federal Government Slumps](http://www.baxterlawley.com.au/directors-confidence-in-federal-government-slumps/) - Originally published by Xavier Smerdon on 5 November 2014 in Pro Bono Australia. Directors’ confidence in the Federal Coalition Government, including Not for Profit Directors, has slumped to its lowest level since its election in September 2013, according to the latest Director Sentiment Index (DSI). The Index released by the Australian Institute of Company Directors
- [High expectations](http://www.baxterlawley.com.au/high-expectations/) - Originally published by Domini Stuart on 1 December 2014 in Company Director Magazine (Australian Institute of Company Directors). The next 12 months are expected to bring significant change, more challenges and place greater demands on the not-for­-profit sector, writes Domini Stuart. The Australian not­for­profit (NFP) sector makes a massive contribution to the Australian economy. According
- [Not for profit sector considers mergers and seeks certainty in government policy](http://www.baxterlawley.com.au/not-for-profit-sector-considers-mergers-and-seeks-certainty-in-government-policy/) - Originally published on 24 October 2014 as an AICD media release. More than 30 per cent of Australia’s not-for-profit organisations (NFP) have discussed mergers in the past year as the NFP sector seeks to improve its efficiency and expand the services it offers to users. This is one of the key findings of the latest NFP
- [Understanding the NDIS: the challenges disability service providers face in a market-based system](http://www.baxterlawley.com.au/understanding-the-ndis-the-challenges-disability-service-providers-face-in-a-market-based-system/) - Originally published by David Gilchrist on 1 July 2016 in The Conversation. On July 1 2016, the National Disability Insurance Scheme (NDIS) moved from a trial phase to a full national roll-out. In this series on Understanding the NDIS, we explore how the scheme works, why Australia needs it, and the issues to be addressed
- [The baby and the bathwater: let’s keep the NDIS but slow down its roll-out](http://www.baxterlawley.com.au/the-baby-and-the-bathwater-lets-keep-the-ndis-but-slow-down-its-roll-out/) - Originally published by David Gilchrist on 27 August 2015 in The Conversation. Former Treasury secretary Martin Parkinson has expressed doubts about the financial viability of the National Disability Scheme (NDIS), which is being trialled in various locations around Australia. But the scheme is a significant step forward for this country and it’s too early to
- [If you can't measure it ...](http://www.baxterlawley.com.au/if-you-cant-measure-it/) - Variants of this quotation and are attributed to Austrian-born American management consultant, educator and author Peter F Drucker, a man described as “the founder of modern management”.

## Pages

- [Home](http://www.baxterlawley.com.au/) - Baxter Lawley is a Perth based management consultancy that improves businesses performance by provide leading edge solutions.
- [Contact](http://www.baxterlawley.com.au/contact/) - Baxter Lawley would love to hear from you. Please feel free to contact us and arrange for an obligation-free meeting to discuss your business
- [People](http://www.baxterlawley.com.au/people/) - We are highly qualified specialists who have held senior positions in industry, government, academia and the leading international consulting firms.
- [Projects](http://www.baxterlawley.com.au/projects/) - Some of the projects undertaken by our team are listed below, including some completed in conjunction with others.
- [Services](http://www.baxterlawley.com.au/services-2/) - Baxter Lawley's advisory services fall into three broad categories; knowledge, strategy and implementation.
- [Strategy](http://www.baxterlawley.com.au/services-2/strategy/) - Designing a better future requires leadership, knowledge, creativity, ingenuity and skill. Our expert advisers provide the structure, processes and insight you need to define and lead change.
- [Knowledge](http://www.baxterlawley.com.au/services-2/knowledge/) - Baxter Lawley provides independent, accurate and insightful information so you can make better decisions. From research, financial and performance evaluations.
- [Implementation](http://www.baxterlawley.com.au/services-2/implementation/) - Whether you are seeking to change a whole sector, transform an organisation or implement a new project, our advisors can help you make it happen.

## Projects

- [Supporting Disability Services Providers responding to the Royal Commission](http://www.baxterlawley.com.au/Projects-Item/supporting-disability-services-providers-responding-to-the-royal-commission/) - We are working with lawyers, Thompson Geer to provide support for organisations involved in the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability. This is an important and far reaching review that has the potential to achieve long overdue support for vulnerable people living with disability. We will be providing regular
- [2019 AICD Governance and Performance Study](http://www.baxterlawley.com.au/Projects-Item/https-aicd-companydirectors-com-au-media-cd2-resources-advocacy-research-2019-pdf-07277-adv-nfp-governance-performance-study-2019-a4-68pp-web-2-ashx/) - This is the tenth year of the AICD NFP Governance and Performance Study. This is the world's largest longitudinal study of governance and has been undertaken by BaxterLawley for the last eight years.
- [2016 AICD Not-for-profit Governance and Performance Study](http://www.baxterlawley.com.au/Projects-Item/2016-aicd-nfp-governance-and-performance-study/) - For the fifth year, BaxterLawley has undertaken the NFP Governance and Performance Study with the Australian Institute of Company Directors. This research is sponsored by the Commonwealth Bank and is the largest study of governance in Australia. The 2016 study reveals, for the first time, the profit margins and targets of NFPs, and challenges director's expectations
- [2017 AICD Not-for-profit Governance and Performance Study](http://www.baxterlawley.com.au/Projects-Item/not-for-profit-governance-and-performance-study-2017-aicd/) - Over the last eight years, the AICD’s NFP Governance and Performance Study has challenged perceptions about the standard of governance across the sector. The research has shown that despite the manifold challenges involved in NFP governance – in achieving mission success with limited funding and facing a complex operational environment – NFP boards have performed
- [2018 AICD Not-for-Profit Governance and Performance Study](http://www.baxterlawley.com.au/Projects-Item/2018-nfp-governance-and-performance-study/) - Now in its ninth year, AICD’s ‘Not-for-Profit Governance and Performance Study’ is the largest survey of its kind in Australia, with 2022 respondents and national focus groups across the country. This year’s study explored current and emerging issues facing the sector including cybersecurity, innovation, financial viability and culture. The Study canvases a range of perspectives
- [Collaborations and strategic restructuring for Not-for-profits - NDS](http://www.baxterlawley.com.au/Projects-Item/collaborations-and-strategic-restructuring-for-not-for-profits-nds/) - This innovative e-learning resource was developed by BaxterLawley for NDS on the topic of COLLABORATIONS AND STRATEGIC RESTRUCTURING FOR NOT-FOR-PROFITS (course videos available here). The course provides a step-by-step framework for determining whether organisations should be collaborating or undertaking a major restructure, such as a merger with another organisation, and how that might best be undertaken.
- [Analysing Time: Guide to Understanding Key Elements of Workforce Costs Under the NDIS - NDS](http://www.baxterlawley.com.au/Projects-Item/analysing-time-a-guide-to-understanding-key-elements-of-workforce-costs-under-the-ndis-nds/) - This report was co-authored by Scott Bywaters. The NDIS will have a workforce impact associated with the expansion of demand as more people living with disabilities enter the system. Efficiency in this is critical to allow organisations to grow and it is an important element in overcoming an expected shortfall in workforce capacity due to
- [The Impact of Airbnb on WA’s Tourism Industry - Bankwest Curtin Economics Centre](http://www.baxterlawley.com.au/Projects-Item/the-impact-of-airbnb-on-was-tourism-industry-bankwest-curtin-economics-centre/) - This is a report co-authored by Kylie Coulson and published by the Bankwest Curtin Economics Centre titled the Impact of Airbnb on WA’s Tourism Industry.
- [Value of the Not-for-profit Sector - NTCOSS](http://www.baxterlawley.com.au/Projects-Item/value-of-the-not-for-profit-sector-ntcoss/) - This report was commissioned by the Northern Territory Council of Social Service (NTCOSS) to provides a first summary of the available data on charities with their head office located in the Northern Territory (NT) and to place the sector in context within the NT economy. It aims to provide sector leaders, government policy makers and donors
- [Australia's Disability Services Sector 2017 - NDS](http://www.baxterlawley.com.au/Projects-Item/australias-disability-services-sector-2017-nds/) - This is the second report of the Market Design and Evolution for Better Outcomes Research Program (also known as the Disability Services National Benchmarking Project). It provides a snapshot of the changes in the financial performance of a Panel of 154 disability service providers (providers) between 2014/15 and 2015/16 as they transition into the National
- [Better Financial Reporting for Australian NFPs - ICANR](http://www.baxterlawley.com.au/Projects-Item/better-financial-reporting-for-australian-nfps-icanr/) - In partnership with the Independent Centre of Applied Not-for-profit Research and Anglicare Australia, in June 2017 BaxterLawley produced a report that identifies key issues facing Australian NFPs in relation to financial reporting, in the context of the national discussion on on Australian Accounting Standards and their impact on the sector.
- [Strategic Planning](http://www.baxterlawley.com.au/Projects-Item/strategic-planning/) - We were appointed by the board of this large professional services organisation to evaluate the financial and operating performance of the organisation, its operating environment and competitors. Constructed an evidence-based strategic plan for the next five years, then worked with staff to develop operational plans and KPIs.
- [Person Centred Planning within the NDIS - ICANR](http://www.baxterlawley.com.au/Projects-Item/person-centred-planning-within-the-ndis-icanr/) - In 2017 BaxterLawley was commissioned by the Independent Centre for Not-for-Profit Research (ICANR) to examine planning process issues associated with the National Disability Insurance Scheme (NDIS), and identify alternative methods for developing plans for improving outcomes for NDIS stakeholders .
- [What Really Counts - Chartered Accountants Australia and New Zealand](http://www.baxterlawley.com.au/Projects-Item/what-really-counts-caanz/) - In May 2016 Chartered Accountants Australia and New Zealand started a research programme to collect and compile information on the contribution of members to the Not-for-profit (NFP) and charitable sector.
- [WA's Not-for-profit Landscape 2017 - Western Australian Council of Social Services](http://www.baxterlawley.com.au/Projects-Item/was-not-for-profit-landscape-2017-western-australian-council-of-social-services/) - BaxterLawley, working with Curtin University, produced a landscape report on the Western Australian community sector, covering its size, diversity, sustainability, and economic and social significance. It is the first report of its kind in WA to provide an overview of charities and their role in the community and economy.
- [Australia's Disability Services Sector Financial Sustainability 2016 - National Disability Services](http://www.baxterlawley.com.au/Projects-Item/disability-markets-survey-2016-national-disability-services/) - Working with Curtin University and National Disability Services, BaxterLawley undertook a first-of-its-kind study on the financial sustainability of the non-government disabilities sector in Australia. This first report in the series baselines the financial position of 180 disability services providers for the 2014-15 financial year prior to the start of the transition to the National Disability Insurance
- [Sustainable Funding & Contracting with NFPs 2013 - Department of Treasury](http://www.baxterlawley.com.au/Projects-Item/sustainable-funding-and-contracting-with-the-not-for-profit-sector-initiative-and-associated-procurement-reforms/) - This report presents the results of the second annual evaluation of the Sustainable Funding and Contracting with the Not for Profit Sector (SFCNFP) Initiative and the Delivering Community Services in Partnership (DCSP) Policy reforms. This project involved quantitative and qualitative evaluation of the impact of reforms and identified areas of risk to the successful implementation
- [Sustainable Funding & Contracting with NFPs 2014 - Department of Treasury](http://www.baxterlawley.com.au/Projects-Item/department-of-treasury-evaluation/) - This was the third and final report of the evaluation of the impact of this initiative. It provided insight into the impact of the reforms and made recommendations for government and sector response.
- [NFP Governance and Performance Study 2015 - AICD](http://www.baxterlawley.com.au/Projects-Item/report-1/) - This is the largest study of NFP governance and sector issues in Australia, attracting responses from around 3,000 NFP directors The 2015 Study included a special investigation of mergers and a specific focus on the Arts and Culture Sector and Federated organisations.
- [Governance and Performance Study 2014 - AICD](http://www.baxterlawley.com.au/Projects-Item/australian-institute-of-company-directors-2015-governance-and-performance-study/) - The 2014 NFP Governance and Performance study included eight focus group discussions with senior directors and a survey which attracted over 3,000 respondents.
- [Governance and Performance Study 2013 - AICD](http://www.baxterlawley.com.au/Projects-Item/aicd-2013-governance-and-performance-study/) - The 2013 study directly examined the notion that governance in the NFP sector was of a lower standard than that in the For profit sector and concluded that standards vary across both sectors - with high and low quality governance evident in both. This study also examined in detail the issues effecting the governance of Disabilty
- [Australian Charities 2013 - Australian Charities and Not-for-profits Commission](http://www.baxterlawley.com.au/Projects-Item/australian-charities-and-not-for-profits-commission/) - BaxterLawley working with Curtin University produced the first report from data harvested from the Annual Information Statements of 38,000+ charities. This landmark report has been widely cited in the academic and grey literature.
- [Disability Markets Survey 2016 - National Disability Services](http://www.baxterlawley.com.au/Projects-Item/disability-markets-survey-2016-national-disability-services-2/) - In 2016, BaxterLawley, working with Curtin University and NDS, produced a second report on the Australian disability services sector to monitor changes in supply, business conditions and operations to track broad and emerging trends relating to the supply of specialist disability services in Australia.
- [New Performance Monitoring System for Board and CEO](http://www.baxterlawley.com.au/Projects-Item/new-performance-monitoring-system-for-board-and-ceo/) - The CEO and board of this human services organisation needed a new KPI and performance monitoring framework. We worked in collaboration with staff to build the system bottom-up, ensuring full staff engagement and motivation to achieve the new targets. This project resulted in over $500,000 in savings within 6 months.
- [Feasibility Study - Foundation for Artists with Disability](http://www.baxterlawley.com.au/Projects-Item/feasibility-study-foundation-for-artists-with-disability/) - We were appointed to examine the financial and operational feasibility of establishing a fund for artists with disability to enable greater access to the profession.
- [Governance Evaluation](http://www.baxterlawley.com.au/Projects-Item/governance-evaluation/) - BaxterLawley undertook an evaluation of the current governance structures and processes for this $50m aged care provider, identified key risks and provided clear recommendations for improvement. All recommendations were subsequently implemented by the board.
- [Costing and Pricing for Disability Service Organisations in NDIS](http://www.baxterlawley.com.au/Projects-Item/costing-and-pricing-for-disability-service-organisations-in-ndis/) - Working with Curtin University and National Disability Services, BaxterLawley advisors designed and delivered a program to support disability service organisations better understand their businesses and transition to operating under the National Disability Insurance Scheme.

## Staff

- [Penny Knight](http://www.baxterlawley.com.au/staff-member/penny-knight/) - Penny is a strategist and research expert. She has 25 years experience in collecting and analysing business intelligence, in strategic planning and change management. Her clients have included brand name corporations, national and sub-national government agencies and Not-for-profits. After starting her career in commercial research, she spent six years in London with KPMG’s strategic planning
- [Dane Etheridge](http://www.baxterlawley.com.au/staff-member/dane-etheridge/) - Dane Etheridge has spent more than ten years working in corporate finance, strategy and corporate governance as an academic, consultant and in executive and board level roles within ASX listed and not for profit organisations. During his diverse professional career, he has secured more than $100M of debt and equity funding, led corporate transactions, and developed
- [Craig Edmonds](http://www.baxterlawley.com.au/staff-member/craig-edmonds/) - With over 25 years of experience in corporate and operational service delivery environments, Craig has developed a comprehensive understanding of organisational governance, strategy, performance improvement and people. Combined with an advanced set of situational analysis and problem solving skills, Craig’s experience in workplace diversity, human resources, learning and development, and leading multidisciplinary teams allows Craig
- [Peter Batini](http://www.baxterlawley.com.au/staff-member/peter-batini-2/) - Peter is an specialist in the disability services sector and the implementation of the National Disability Insurance Scheme. He provides information, insight and strategy advice on the NDIS, the WA NDIS developments as well as other emerging agendas, such as the potential impacts of the legislation, policy, procurement, contractual, financial and quality management processes. Peter
- [David Ansell](http://www.baxterlawley.com.au/staff-member/david-ansell/) - David is has worked as a teacher, Principal, leader in the not-for-profit sector and senior public servant. His most recent positions were as Deputy Director General of the Department of Culture and the Arts, Director, Strategic Issues in the Department of Premier and Cabinet, Executive Director for the Office of Early Childhood Development and Learning
- [Peter Wilkins](http://www.baxterlawley.com.au/staff-member/peter-wilkins/) - Peter Wilkins has extensive public sector leadership and management experience and undertakes research and consultancies in evaluation, performance improvement, collaboration, accountability and governance. He holds a Bachelor of Mechanical Engineering from Monash University and an MSc and PhD from Southampton University. He has served as Western Australia’s Deputy Ombudsman and prior to this had been

## Categories

- [Uncategorized](http://www.baxterlawley.com.au/category/uncategorized/)
- [Change Management](http://www.baxterlawley.com.au/category/changemanagement/)
- [Research](http://www.baxterlawley.com.au/category/research/)
- [Governance](http://www.baxterlawley.com.au/category/governance/)
- [Not-for-profit sector](http://www.baxterlawley.com.au/category/not-for-profit-sector/)
- [Outcomes measurement](http://www.baxterlawley.com.au/category/outcomes-measurement/)
- [Performance measurement](http://www.baxterlawley.com.au/category/performance-measurement/)
- [National Disabilty Insurance Scheme](http://www.baxterlawley.com.au/category/national-disabilty-insurance-scheme/)
- [Public policy](http://www.baxterlawley.com.au/category/public-policy/)
- [Academic research](http://www.baxterlawley.com.au/category/academic-research/)

## Projects Tags

- [Research](http://www.baxterlawley.com.au/Projects-tag/research/) - Quantitative and qualitative research
- [Data analytics](http://www.baxterlawley.com.au/Projects-tag/data-analytics/) - Analysis and reporting of data sets
- [Governance](http://www.baxterlawley.com.au/Projects-tag/governance-evaluation-improvement/) - Evaluation and improvement of board governance
- [Performance evaluation](http://www.baxterlawley.com.au/Projects-tag/performance-evaluation/) - Evaluation of the performance of an organisation or program
- [Performance measurement](http://www.baxterlawley.com.au/Projects-tag/performance-measurement/) - Development of performance measurement sytems
- [Operational planning](http://www.baxterlawley.com.au/Projects-tag/operational-planning/) - Development of operational plans to implement strategies
- [Change management](http://www.baxterlawley.com.au/Projects-tag/change-management/) - Identifying desired attitudes and behaviours and implementation of programs to achieve these.
- [Public policy](http://www.baxterlawley.com.au/Projects-tag/public-policy/) - Evaluation of the effectiveness of public policy

## Type

- [Research](http://www.baxterlawley.com.au/portfolio-category/research/)
- [Change Management](http://www.baxterlawley.com.au/portfolio-category/changemanagement/)
- [Feasibility Studies](http://www.baxterlawley.com.au/portfolio-category/feasibilitystudies/)
- [Costing and Pricing](http://www.baxterlawley.com.au/portfolio-category/costingandpricing/)
- [Performance Evaluation](http://www.baxterlawley.com.au/portfolio-category/performanceevaluation/)
- [Performance Management](http://www.baxterlawley.com.au/portfolio-category/performancemanagement/)
- [Operational Planning](http://www.baxterlawley.com.au/portfolio-category/operationalplanning/)
- [Governance](http://www.baxterlawley.com.au/portfolio-category/governance/)
- [Board Performance](http://www.baxterlawley.com.au/portfolio-category/boardperformance/)
- [Public Policy](http://www.baxterlawley.com.au/portfolio-category/publicpolicy/)
- [Data Analytics](http://www.baxterlawley.com.au/portfolio-category/data-analytics/)
- [Strategy](http://www.baxterlawley.com.au/portfolio-category/strategy/)

## Staff Categories

- [Managing Director](http://www.baxterlawley.com.au/staff-category/managing-director/)
- [Principal](http://www.baxterlawley.com.au/staff-category/principal/)