We were appointed by the board of this large professional services organisation to evaluate the financial and operating performance of the organisation, its operating environment and competitors. Constructed an evidence-based strategic plan for the next five years, then worked with staff to develop operational plans and KPIs.
Related Projects
Supporting Disability Services Providers responding to the Royal Commission
We are working with lawyers, Thompson Geer to provide support for organisations involved in the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability. This is an important and far reaching review that has the potential to achieve long overdue support for vulnerable people living with disability. We will be providing regular updates and briefings for Boards, CEOs and Senior Executives.
2019 AICD Governance and Performance Study
This is the tenth year of the AICD NFP Governance and Performance Study. This is the world's largest longitudinal study of governance and has been undertaken by BaxterLawley for the last eight years.
2018 AICD Not-for-Profit Governance and Performance Study
Now in its ninth year, AICD’s ‘Not-for-Profit Governance and Performance Study’ is the largest survey of its kind in Australia, with 2022 respondents and national focus groups across the country. This year’s study explored current and emerging issues facing the sector including cybersecurity, innovation, financial viability and culture. The Study canvases a range of perspectives taken by boards in response to contemporary challenges which directors from any sector cannot afford to ignore, including innovation, cybersecurity and culture. These are governance issues which push boards to focus their energies beyond traditional metrics for performance. Perhaps they were not commonplace on board…
Collaborations and strategic restructuring for Not-for-profits – NDS
This innovative e-learning resource was developed by BaxterLawley for NDS on the topic of COLLABORATIONS AND STRATEGIC RESTRUCTURING FOR NOT-FOR-PROFITS (course videos available here). The course provides a step-by-step framework for determining whether organisations should be collaborating or undertaking a major restructure, such as a merger with another organisation, and how that might best be undertaken. Presented by Penny Knight, David Gilchrist and Scott Bywaters of Baxter Lawley, the series combines the best of existing knowledge and theory on collaborations and strategic restructuring, presenting the material in a succinct format that is quick and easy to understand. It also provides a body…
Analysing Time: Guide to Understanding Key Elements of Workforce Costs Under the NDIS – NDS
This report was co-authored by Scott Bywaters. The NDIS will have a workforce impact associated with the expansion of demand as more people living with disabilities enter the system. Efficiency in this is critical to allow organisations to grow and it is an important element in overcoming an expected shortfall in workforce capacity due to increasing demand. This guide concentrates on the organisation’s perspective and specifically on the mechanics of workforce utilisation – the factors affecting the availability and use of workers. By describing, from a utilisation and management perspective, the different elements that comprise working time, this guide is…
The Impact of Airbnb on WA’s Tourism Industry – Bankwest Curtin Economics Centre
This is a report co-authored by Kylie Coulson and published by the Bankwest Curtin Economics Centre titled the Impact of Airbnb on WA’s Tourism Industry.
Value of the Not-for-profit Sector – NTCOSS
This report was commissioned by the Northern Territory Council of Social Service (NTCOSS) to provides a first summary of the available data on charities with their head office located in the Northern Territory (NT) and to place the sector in context within the NT economy. It aims to provide sector leaders, government policy makers and donors with information to support their decision-making, and to encourage the use and further development of data on the sector.
2017 AICD Not-for-profit Governance and Performance Study
Over the last eight years, the AICD’s NFP Governance and Performance Study has challenged perceptions about the standard of governance across the sector. The research has shown that despite the manifold challenges involved in NFP governance – in achieving mission success with limited funding and facing a complex operational environment – NFP boards have performed with distinction, belying any belief that governance is lagging the for-proft sector.