We were appointed by the board of this large professional services organisation to evaluate the financial and operating performance of the organisation, its operating environment and competitors. Constructed an evidence-based strategic plan for the next five years, then worked with staff to develop operational plans and KPIs.
We were appointed to examine the financial and operational feasibility of establishing a fund for artists with disability to enable greater access to the profession.
Working with Curtin University and National Disability Services, BaxterLawley advisors designed and delivered a program to support disability service organisations better understand their businesses and transition to operating under the National Disability Insurance Scheme.
This report was co-authored by Scott Bywaters. The NDIS will have a workforce impact associated with the expansion of demand as more people living with disabilities enter the system. Efficiency in this is critical to allow organisations to grow and it is an important element in overcoming an expected shortfall in workforce capacity due to increasing demand. This guide concentrates on the organisation’s perspective and specifically on the mechanics of workforce utilisation – the factors affecting the availability and use of workers. By describing, from a utilisation and management perspective, the different elements that comprise working time, this guide is…
BaxterLawley undertook an evaluation of the current governance structures and processes for this $50m aged care provider, identified key risks and provided clear recommendations for improvement. All recommendations were subsequently implemented by the board.
For the fifth year, BaxterLawley has undertaken the NFP Governance and Performance Study with the Australian Institute of Company Directors. This research is sponsored by the Commonwealth Bank and is the largest study of governance in Australia. The 2016 study reveals, for the first time, the profit margins and targets of NFPs, and challenges director's expectations of financial performance. We also examine performance measurement and the relationship between the NFP sector and governments. The report was launched in Sydney by Susan Pascoe AM, Commissioner, Australian Charities and Not-for-profits Commission.
The CEO and board of this human services organisation needed a new KPI and performance monitoring framework. We worked in collaboration with staff to build the system bottom-up, ensuring full staff engagement and motivation to achieve the new targets. This project resulted in over $500,000 in savings within 6 months.
The 2013 study directly examined the notion that governance in the NFP sector was of a lower standard than that in the For profit sector and concluded that standards vary across both sectors - with high and low quality governance evident in both. This study also examined in detail the issues effecting the governance of Disabilty Service providers and Sports organisations.
BaxterLawley working with Curtin University produced the first report from data harvested from the Annual Information Statements of 38,000+ charities. This landmark report has been widely cited in the academic and grey literature.