BaxterLawley undertook an evaluation of the current governance structures and processes for this $50m aged care provider, identified key risks and provided clear recommendations for improvement. All recommendations were subsequently implemented by the board.
In 2017 BaxterLawley was commissioned by the Independent Centre for Not-for-Profit Research (ICANR) to examine planning process issues associated with the National Disability Insurance Scheme (NDIS), and identify alternative methods for developing plans for improving outcomes for NDIS stakeholders .
Now in its ninth year, AICD’s ‘Not-for-Profit Governance and Performance Study’ is the largest survey of its kind in Australia, with 2022 respondents and national focus groups across the country. This year’s study explored current and emerging issues facing the sector including cybersecurity, innovation, financial viability and culture. The Study canvases a range of perspectives taken by boards in response to contemporary challenges which directors from any sector cannot afford to ignore, including innovation, cybersecurity and culture. These are governance issues which push boards to focus their energies beyond traditional metrics for performance. Perhaps they were not commonplace on board…
Over the last eight years, the AICD’s NFP Governance and Performance Study has challenged perceptions about the standard of governance across the sector. The research has shown that despite the manifold challenges involved in NFP governance – in achieving mission success with limited funding and facing a complex operational environment – NFP boards have performed with distinction, belying any belief that governance is lagging the for-proft sector.
This report was co-authored by Scott Bywaters. The NDIS will have a workforce impact associated with the expansion of demand as more people living with disabilities enter the system. Efficiency in this is critical to allow organisations to grow and it is an important element in overcoming an expected shortfall in workforce capacity due to increasing demand. This guide concentrates on the organisation’s perspective and specifically on the mechanics of workforce utilisation – the factors affecting the availability and use of workers. By describing, from a utilisation and management perspective, the different elements that comprise working time, this guide is…
This is the second report of the Market Design and Evolution for Better Outcomes Research Program (also known as the Disability Services National Benchmarking Project). It provides a snapshot of the changes in the financial performance of a Panel of 154 disability service providers (providers) between 2014/15 and 2015/16 as they transition into the National Disability Insurance Scheme (NDIS).
The 2013 study directly examined the notion that governance in the NFP sector was of a lower standard than that in the For profit sector and concluded that standards vary across both sectors - with high and low quality governance evident in both. This study also examined in detail the issues effecting the governance of Disabilty Service providers and Sports organisations.
This report was commissioned by the Northern Territory Council of Social Service (NTCOSS) to provides a first summary of the available data on charities with their head office located in the Northern Territory (NT) and to place the sector in context within the NT economy. It aims to provide sector leaders, government policy makers and donors with information to support their decision-making, and to encourage the use and further development of data on the sector.
The CEO and board of this human services organisation needed a new KPI and performance monitoring framework. We worked in collaboration with staff to build the system bottom-up, ensuring full staff engagement and motivation to achieve the new targets. This project resulted in over $500,000 in savings within 6 months.