BaxterLawley undertook an evaluation of the current governance structures and processes for this $50m aged care provider, identified key risks and provided clear recommendations for improvement. All recommendations were subsequently implemented by the board.
This was the third and final report of the evaluation of the impact of this initiative. It provided insight into the impact of the reforms and made recommendations for government and sector response.
The CEO and board of this human services organisation needed a new KPI and performance monitoring framework. We worked in collaboration with staff to build the system bottom-up, ensuring full staff engagement and motivation to achieve the new targets. This project resulted in over $500,000 in savings within 6 months.
We were appointed by the board of this large professional services organisation to evaluate the financial and operating performance of the organisation, its operating environment and competitors. Constructed an evidence-based strategic plan for the next five years, then worked with staff to develop operational plans and KPIs.
This is the second report of the Market Design and Evolution for Better Outcomes Research Program (also known as the Disability Services National Benchmarking Project). It provides a snapshot of the changes in the financial performance of a Panel of 154 disability service providers (providers) between 2014/15 and 2015/16 as they transition into the National Disability Insurance Scheme (NDIS).
This report was commissioned by the Northern Territory Council of Social Service (NTCOSS) to provides a first summary of the available data on charities with their head office located in the Northern Territory (NT) and to place the sector in context within the NT economy. It aims to provide sector leaders, government policy makers and donors with information to support their decision-making, and to encourage the use and further development of data on the sector.
This is the largest study of NFP governance and sector issues in Australia, attracting responses from around 3,000 NFP directors The 2015 Study included a special investigation of mergers and a specific focus on the Arts and Culture Sector and Federated organisations.
This report was co-authored by Scott Bywaters. The NDIS will have a workforce impact associated with the expansion of demand as more people living with disabilities enter the system. Efficiency in this is critical to allow organisations to grow and it is an important element in overcoming an expected shortfall in workforce capacity due to increasing demand. This guide concentrates on the organisation’s perspective and specifically on the mechanics of workforce utilisation – the factors affecting the availability and use of workers. By describing, from a utilisation and management perspective, the different elements that comprise working time, this guide is…
The 2013 study directly examined the notion that governance in the NFP sector was of a lower standard than that in the For profit sector and concluded that standards vary across both sectors - with high and low quality governance evident in both. This study also examined in detail the issues effecting the governance of Disabilty Service providers and Sports organisations.