Working with Curtin University and National Disability Services, BaxterLawley advisors designed and delivered a program to support disability service organisations better understand their businesses and transition to operating under the National Disability Insurance Scheme.
In 2017 BaxterLawley was commissioned by the Independent Centre for Not-for-Profit Research (ICANR) to examine planning process issues associated with the National Disability Insurance Scheme (NDIS), and identify alternative methods for developing plans for improving outcomes for NDIS stakeholders .
BaxterLawley, working with Curtin University, produced a landscape report on the Western Australian community sector, covering its size, diversity, sustainability, and economic and social significance. It is the first report of its kind in WA to provide an overview of charities and their role in the community and economy.
This is the largest study of NFP governance and sector issues in Australia, attracting responses from around 3,000 NFP directors The 2015 Study included a special investigation of mergers and a specific focus on the Arts and Culture Sector and Federated organisations.
BaxterLawley working with Curtin University produced the first report from data harvested from the Annual Information Statements of 38,000+ charities. This landmark report has been widely cited in the academic and grey literature.
The CEO and board of this human services organisation needed a new KPI and performance monitoring framework. We worked in collaboration with staff to build the system bottom-up, ensuring full staff engagement and motivation to achieve the new targets. This project resulted in over $500,000 in savings within 6 months.
This is the second report of the Market Design and Evolution for Better Outcomes Research Program (also known as the Disability Services National Benchmarking Project). It provides a snapshot of the changes in the financial performance of a Panel of 154 disability service providers (providers) between 2014/15 and 2015/16 as they transition into the National Disability Insurance Scheme (NDIS).
We were appointed by the board of this large professional services organisation to evaluate the financial and operating performance of the organisation, its operating environment and competitors. Constructed an evidence-based strategic plan for the next five years, then worked with staff to develop operational plans and KPIs.
In 2016, BaxterLawley, working with Curtin University and NDS, produced a second report on the Australian disability services sector to monitor changes in supply, business conditions and operations to track broad and emerging trends relating to the supply of specialist disability services in Australia.