Working with Curtin University and National Disability Services, BaxterLawley advisors designed and delivered a program to support disability service organisations better understand their businesses and transition to operating under the National Disability Insurance Scheme.
The 2014 NFP Governance and Performance study included eight focus group discussions with senior directors and a survey which attracted over 3,000 respondents.
The CEO and board of this human services organisation needed a new KPI and performance monitoring framework. We worked in collaboration with staff to build the system bottom-up, ensuring full staff engagement and motivation to achieve the new targets. This project resulted in over $500,000 in savings within 6 months.
BaxterLawley working with Curtin University produced the first report from data harvested from the Annual Information Statements of 38,000+ charities. This landmark report has been widely cited in the academic and grey literature.
In May 2016 Chartered Accountants Australia and New Zealand started a research programme to collect and compile information on the contribution of members to the Not-for-profit (NFP) and charitable sector.
We were appointed by the board of this large professional services organisation to evaluate the financial and operating performance of the organisation, its operating environment and competitors. Constructed an evidence-based strategic plan for the next five years, then worked with staff to develop operational plans and KPIs.
This report was co-authored by Scott Bywaters. The NDIS will have a workforce impact associated with the expansion of demand as more people living with disabilities enter the system. Efficiency in this is critical to allow organisations to grow and it is an important element in overcoming an expected shortfall in workforce capacity due to increasing demand. This guide concentrates on the organisation’s perspective and specifically on the mechanics of workforce utilisation – the factors affecting the availability and use of workers. By describing, from a utilisation and management perspective, the different elements that comprise working time, this guide is…
Now in its ninth year, AICD’s ‘Not-for-Profit Governance and Performance Study’ is the largest survey of its kind in Australia, with 2022 respondents and national focus groups across the country. This year’s study explored current and emerging issues facing the sector including cybersecurity, innovation, financial viability and culture. The Study canvases a range of perspectives taken by boards in response to contemporary challenges which directors from any sector cannot afford to ignore, including innovation, cybersecurity and culture. These are governance issues which push boards to focus their energies beyond traditional metrics for performance. Perhaps they were not commonplace on board…
For the fifth year, BaxterLawley has undertaken the NFP Governance and Performance Study with the Australian Institute of Company Directors. This research is sponsored by the Commonwealth Bank and is the largest study of governance in Australia. The 2016 study reveals, for the first time, the profit margins and targets of NFPs, and challenges director's expectations of financial performance. We also examine performance measurement and the relationship between the NFP sector and governments. The report was launched in Sydney by Susan Pascoe AM, Commissioner, Australian Charities and Not-for-profits Commission.